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The Changing Face of Marketing: Understand how Customer Managed Interactions Fits Alongside CRM and is Changing how we Engage Consumers 

The face of marketing is changing, forever, and it is important for all marketers to be aware of the trends behind this change so that they are prepared to engage consumers in the future. …
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By Michael Becker
 · 
January 23, 2011

Identity Praxis, Inc.

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