Latest in: Customer Managed Interactions
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Overview of Customer Managed Interaction Marketing System Concept and Mobile Marketing’s Fit

Back on April 18, 2008, I wrote the following article for the Mobile Marketing Association "Academic Review:  Overview of Customer Managed Interaction Marketing System Concept and Mobile Marketing’s Fit".  This article reviewed the concept of …
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February 15, 2015
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Overview of Customer Managed Interaction Marketing System Concept and Mobile Marketing’s Fit

Over the last quarter century, there has been an undercurrent of activity affecting the direction, role, and practice of marketing. The practice of marketing is going through a metamorphosis.  Not a simple paradigm shift, …
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April 1, 2008

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