Latest in: Customer Journey
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MEF Webinar: Systemic Trust Between Brands and Their Mobile Customers

As organizations and customers navigate the ever-increasing landscape of fraud and cybersecurity threats, the need for trust becomes paramount. In a recent webinar exploring these challenges, I, along with Surash Patel from TeleSign and …
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June 21, 2023
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Paid, Earned, & Owned Media – Where Does Mobile Fit In?

Marketers use media channels to deliver their message and guide people along the customer journey. Media channels are the collection of various mediums, including print, out-of-home, retail, newspaper, radio, television, websites, email, text messaging, …
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June 23, 2016
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The Role of Social Media and Content in Marketing: Conversation is King

The role of marketing is to put buyers together with sellers. In the ideal, theoretical scenario marketing is not required to grow a business. A buyer expresses a need and is immediately matched with …
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June 7, 2015
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Unfolding of the Mobile Marketing Ecosystem: A Growing Strategic Network

Mobile phone use for services beyond voice is at the tipping point of exponential growth in the United States. Mobile subscribers in June of this year exchanged 7.25 billion text messages across US mobile …
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October 11, 2005

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