Communication Service Providers (CSP) are in a challenging situation; they face, as we all do, declining trust in digital communications. The decline in digital communications trust is occurring as a result of the connected individual’s exposure—either directly or indirectly—to unwanted or harmful communications, including robocalls, emails, sms messages, phishing and smishing messages, and more, as […]
I started the MEF Global Forum along with Dario Betti, CEO of MEF, and Barbara Langer, Founder and Director of Insight Angels, to discuss the latest trends in mobile and privacy. Including a preview of the MEF Consumer Trust Study, which is in its 9th year, investigates consumer opinions at the intersection of […]
ompetitive advantage for businesses is now to be found in the use of data to understand customers. In this new data age, however, the individual is gaining a new power to demand a fairer share of the economic value of personal information. This paper considers how this shift will play out in the commercial arena and what businesses need to be willing to do in order to benefit.