As organizations and customers navigate the ever-increasing landscape of fraud and cybersecurity threats, the need for trust becomes paramount. In a recent webinar exploring these challenges, I, along with Surash Patel from TeleSign and John Bruner from Aegis Mobile, help shed light on the significance of establishing trust and the responsibility brands bear in protecting […]
Communication Service Providers (CSP) are in a challenging situation; they face, as we all do, declining trust in digital communications. The decline in digital communications trust is occurring as a result of the connected individual’s exposure—either directly or indirectly—to unwanted or harmful communications, including robocalls, emails, sms messages, phishing and smishing messages, and more, as […]
This week, T-Mobile acknowledges a new data breach that has affected 40M+ people, and as does every breach, the impact of this event will continue to affect them for years to come (Paz, 2021). To those impacted, T-mobile is offering a bandaid, a free McAfee Identity Protection license. Offering an identity protection monitoring service or similar bandaid […]