customer experience

What Personal and Organizational Identity Have In Store for Communication Platform Services

What Personal and Organizational Identity Have In Store for Communication Platform Services

Communication Service Providers (CSP) are in a challenging situation; they face, as we all do, declining trust in digital communications. The decline in digital communications trust is occurring as a result of the connected individual’s exposure—either directly or indirectly—to unwanted or harmful communications, including robocalls, emails, sms messages, phishing and smishing messages, and more, as […]

Read More →

Read More →

The Personal Data & Identity Meeting of The Waters: A New Path To Value

The Personal Data & Identity Meeting of The Waters: A New Path To Value

I recently engaged in a compelling discussion with Kevin Clark and Mike McGuire from CE neWorld about the crucial topic of organizational and personal identity. We explore the significance of personal data and the choices we must make as business leaders. As we dive deeper into this important conversation, I was curious to understand how […]

Read More →

Read More →

Personal Data and Digital Identity, and a New Path to Value

Personal Data and Digital Identity, and a New Path to Value

I thoroughly enjoyed wrapping up the event with Ann Li about Personal Data and Digital Identity Management. In our session, we discussed the importance of a new approach to personal data and identity management, and how it can unlock a new era of growth and consumer benefits for both organizations and customers. By embracing emerging […]

Read More →

Read More →

Top